Coaching Customer Service → Recognizing and rewarding excellent customer service

Coaching Customer Service

Part 1: Understanding Customer Service Coaching
course dates coming soon.
Part 2: Developing Customer Service Coaching Techniques
course dates coming soon.
Part 3: Coaching Customer Service
course dates coming soon.
- Identify coaching opportunities
- Customer service coaching scenarios
Part 4: Enhancing Customer Service Coaching Skills
course dates coming soon.
- Action Plan
- Performance Plan

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