Coaching Customer Service → Recognizing and rewarding excellent customer service

Part 1: Understanding Customer Service Coaching
course dates coming soon.
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Part 2: Developing Customer Service Coaching Techniques
course dates coming soon.
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Part 3: Coaching Customer Service
course dates coming soon.
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- Identify coaching opportunities
- Customer service coaching scenarios
Part 4: Enhancing Customer Service Coaching Skills
course dates coming soon.
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- Action Plan
- Performance Plan

Coaching Customer Service

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